Origianal title: Windows 7 Home Prem OA Acer Group Hi, My Gateway NV59 uses 64 bit Windows 7 Home Prem OA Acer Group and the system was collapsed. I tried to install it again from the HD but it. Apr 30, 2012 - Best Answer: What is OA Acer Group? Is Windows 7 now the installed operating system of the laptop? Download Windows 7 Home Premium. Hello, I am repairing my friends laptop who is NOT technical and did not make restore discs. Microsoft wants you to go to the OEM (Acer) but Acer does not offer the download. Yes, i have the Serial number and ID. I need Windows 7 Home Premium 64 bit version. I have the Serial number on the bottom of the laptop. Its and Acer Aspire. ![]() You would THINK Acer would have a download available. I GET that the pc is out or warranty so they won't talk to me. I KNOW Microsoft took all their download links down. They want you to get it from the manufacturer who won't talk to me. I DO get that. How can these people NOT provide this at Acer? I certainly can SUPPORT and fix their pc if only i had the tools available. I'm not looking to pay their third party who can't help me. I have the product code on the bottom of the PC. They should at least have this available if you log in and go to downloads under OS (there is a tab with Nothing). Thank you for that but that link only allows for you to enter a key from software that was purchased independently. It does not allow to download software OEM version and attempting to enter the product key on the laptop I am working on gives the following response: Error The product key you've entered appears to be for software which was pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options. Acer is doing customers a great diservice by not putting the OS on their download tap that says OS in support. Additionally I have encountered the laptop requires a password to get into the BIOS. I KNOW my friend has no clue as to why she should even attempt to go to the BIOS. I cannot get the laptop to boot to the Windows disc. I was able to find an ISO. Its a SHAME everyone just cuts people off when they could fix their own PC's. I did find an ISO of Windows Home Premium 64 bit.
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